I cancelled Claude: Token issues, declining quality, and poor support

absolute garbage support was the reason why I canceled. who would have thought that an AI company has only bots as support agents

I've spent thousands of dollars on API tokens in the last few months. Out of my own pocket, as an indie contractor. I used the API specifically instead of Pro/Max/Plus/Silver/Gold/Platinum/Diamond to avoid all of the mess there regarding usage resets and potential hidden routing to worse models. It worked great for months, I got a ton of shit done, shipped a bunch of features. I really began to rely on the tech. I was not happy about the cost, but the value proposition was there.

Then within the last few months everything changed and went to shit. My trust was lost. Behavior became completely inconsistent.

During the height of Claude's mental retardation (now finally acknowledged by the creators) I had an incident where CC ran a query against an unpartitioned/massive BQ table that resulted in $5,000 in extra spend because it scanned a table which should have been daily partitioned 30 times. 27 TB per scan. I recall going over and over the setup and exhaustively refining confidence. After I realized this blunder, I referred to it in the same CC session, "jesus fucking christ, I flagged this issue earlier" -- it responded, "you did. you called out the string types and full table scans and I said "let's do it later." That was wrong. I should have prioritized it when you raised it". Now obviously this is MY fault. I fucked up here, because I am the operator, and the buck stops with me. But this incident really galvinized that the Claude I had come to vibe with so well over the last N months was entirely gone.

We all knew it was making making mistakes, becoming fully retarded. We all felt and flagged this. When Anthropic came out and said, "yeah ... you guys are using it wrong, its a skill issue" I knew this honeymoon was over. Then recently when they finally came out and ack'd more of the issues (while somehow still glossing over how bad they fucked up?) it was the final nail. I'm done spending $ on Anthropic ecosystem. I signed up for OpenAI pro $200/mo and will continue working on my own local inference in the meantime.

Welcome to the future. Anthropic is currently speed running it but this is what all LLM tools are going to look like in the next few years, once they turn the enshitification corner.

The great de-skilling programme continues in Anthropic's casino. They completely want you dependent on gambling tokens on their slot machines with extortionate prices, fees and limits.

Anthropic can't even scale their own infrastructure operations, because it does not exist and they do not have the compute; even when they are losing tens of billions and can nerf models when they feel like it.

Once again, local models are the answer and Anthropic continues to get you addicted to their casino instead of running your own cheaper slot machine, which you save your money.

Every time you go to Anthropic's casino, the house always wins.

Same here. The single prompt burnt all my tokens in 3 minutes for the day. What happened to Claude in the last 2 months? I was happy with what they were providing and was happy to pay whatever for it. Why did they mess with it? Why are they destroying the tool we all loved?

I hate enshittification and I hate seeing this happening to Claude Code right now.

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I would love to just say that if you are using claude code, you should no be on pro. I feel like all the people complaining are complaining that an agent cant handle the work of a developer for $20/m. Get on at least max 5, its a world of a difference.