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Gmail thinks I'm stupid, so I left

1127 pointsby speckxyesterday at 7:27 PM773 commentsview on HN

Comments

ian_j_butleryesterday at 9:22 PM

> I think we’re all used to user-hostile software these days, but this is the first time I’ve experienced software that feels like it’s actively trying to be disrespectful.

Always wild to hear people say stuff like this. First, all user-hostility is clearly disrespectful by definition. Second, almost all software, even the free stuff, is insanely user-hostile. We are all so completely frog-boiled on this it's not even funny. Yes, even people in tech and maybe especially people in tech.

Everyone reading this has probably used 10 applications today that are completely ignoring instructions to disable updates/telemetry if they even bothered to lie to you that this is possible. IOS has years-old "bugs" where turning off voice control isn't actually possible, official docs are gas-lighting you, and the settings are just ignored.. so people just deal with paused music that inconsistently triggers on 1/5 of your sneezes or coughs and get used to it. Spotify performance/ux/sanity has been completely degraded for months now. Web-browsers routinely force updates to require multi-gig downloads of AI models, and before that, they had on-and-off regressions in basic stuff like copy/paste for multiple years. Your popup-blocker that helps you to stay sane feels fine about popping up some shit that tells you how many pop-ups it freaking blocked. This is just my last 10 minutes. You can dig into any one of these problems, lose 45m on some janky fix, and also know for sure that you'll need to spend the same effort on some related goddamned problem less than a week later.

Besides the "ads for paying customers" type of stuff, this drip-drip of millions and millions of little points of persistent friction never stops. You think you broke it or you are going crazy until you deep-dive the bug reports or the reddit threads and realize it's all gas-lighting, and someone has made a choice. If the choice wasn't about disrespectful surveillance, auto-updates, or profit-maxxing enshittification then it's a greenhorn developer refactoring something for devx or aesthetics over UX, and the breakage didn't even happen in service of a real feature.

You try to freeze the apps with snap or containers or whatever for some stability hoping to GTFO the fix-it-again treadmill. You assert proudly that "Computers work for me, I don't work for them!" It's smoother for a while but there's always something. A phone-home with a suddenly bad endpoint, a missing remote tag/version gets yanked, or the operating system itself will betray you with yet-another iteration of unnecessary path-changing nonsense that breaks everything anyway.

Although they are opposites in every other way, Linus and Bezos may be the last living bosses that valued stability, backwards compatibility, and not fucking up shit that works fine. When they are gone god help us all.

vrganjyesterday at 8:51 PM

I am also considering leaving Gmail over the blue squiggly lines trying to tell me how to "improve" my phrasing.

I like the nuance my words convey, Google.

I don't need to sound like an LLM with no sense of personality. My phrasing is chosen very deliberately to draw a very precise picture. I don't appreciate you trying to blur it.

SV_BubbleTimeyesterday at 8:03 PM

> The message you’re sending is that you think I’m not capable of reading and writing my own emails.

I mean… this is probably true for a great number of people. Perhaps the majority and they are statistically correct to assume.

But yes, fuck Gmail pushing this shit so hard by default.

gbkgbktoday at 10:10 AM

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stanleydupreeztoday at 12:09 AM

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seobot_dk1289today at 1:08 PM

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moviepiqtoday at 7:54 AM

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humannutsackyesterday at 8:56 PM

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tokenfaucettoday at 1:13 AM

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sourcecodeplztoday at 8:14 AM

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cloudshockyesterday at 9:23 PM

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hbwang2076today at 2:04 AM

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3683826312819yesterday at 8:48 PM

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nicechiantiyesterday at 11:01 PM

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atoavyesterday at 8:24 PM

Maybe ot is just me, but gmail users can go.. [fill the blank]. It is one thing to not value your own privacy, but not valuing that of other people is unacceptable.

Sure using the mysteriously free webmail client of that ad-company may be convenient, but the people who have to interact with you (or with whom you chose to interact) did maybe not make that choice. Forcing on them is not only rude, it should be illegal.

I am not saying you need to run your own mailserver (although I do, mailcow is great), but maybe paying for an email service that respects your another peoples privacy makes sense in a world where a single email is the key to your kingdom.

And I say that because AI that writes responses has to read your mails first. I am sure Google won't use that gathered information for any other purpose than suggesting a reply. /s

economistbobyesterday at 8:09 PM

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kgwxdyesterday at 7:55 PM

Seems silly to upend your entire account. Just use a different email client. Email protocol was designed specifically so you could do that, anytime you want.

show 1 reply
ddosmax556yesterday at 8:54 PM

I understand that this is frustrating for people who mostly write thoughtful emails. But personally I use gmail for exactly the following things: account recovery, system notifications, and b2b email threads. For the latter, I really couldn't care less about form or shape. It's a tool to an end, to get a point across. I found the auto writing stuff pretty useless so far (suggestions change the intended tone or even meaning of the email) but summaries are very useful to get a grip what happened in a larger thread which I should only know the gist of anyway.

I might be in the minority but to me email is an annoying requirement to reach out to people, and that is not due to the AI tools, it's due to: thread management, the horrible noise of unasked for newsletter, and system messages and updates I theoretically do care about but that are just inconsistently formatted and badly listed. I welcome AI giving me a better overview over what's going on than what I myself have.