> Eventually, employees noticed a problem: The card design only allowed for 24 characters, but some applicants had names longer than that. They raised the issue with the business team.

I'm looking at you, ANA Mileage Club card! 24 characters should be enough for anyone according to their database. They even have a whole page dedicated to how you should work around it (I tried, this procedure & indeed it lets you truncate your name, but then you won't be able to associate any tickets you purchase in your real name with the card). https://www.ana.co.jp/en/jp/amc/reference/merit/procedure/in...