> The reader can feel a glimpse of the author's ego the moment he explains his skills as a Google Site Reliabiliy Engineer and his glorious work on improving gmail post-mortems
That's a horrible take. He did nothing of that sort. He didn't say anything about his skills, nor did he say anything about improving Gmail postmortems. You made everything up. He was just mentioning the fact that in this case, limited accountability when handling emergencies has strong benefits.