alt Hacker NewsTK is so heinous I will never ever fly them or go through IST ever again. I’ve been stranded 36 hours in IST, put in the shittiest hotel after queuing 3h for said hôtel and 3h again for a meal voucher that no restaurant accepts.
And they just plainly ignored me when I demanded later they compensate us for the cancelations as per the aviation rules. They did the same when our lawyer got involved.
I’ll never fly TK again and tell anyone whenever this came up. Look reviews up for yourself online, hundreds of people report being stranded, abused, and disrespected in IST by TK the way we were.
Problem is, if you start looking up reviews online, it might turn out that every single airline is about as garbage as everyone else.
It's the case with telcos. My pet theory is that there's a kind of stable equilibrium there, with competing telcos all doing the same dirty tricks and being bad to customers in the same ways, and they don't care about losing business, because people don't suddenly stop needing mobile phones or Internet, and thus, on average, for every lost customer that switches to a competitor, they gain one that switched from a competitor.