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bgnnlast Saturday at 8:09 PM0 repliesview on HN

It's the upper layer in the hierarchy that creates the impersonal "I'm just following the rules" behavior, aka accountability sinks. Surveillance is basically strengthening this, as every step of an employee can be traced. And you are 100% right, these technologies, as I wrote above aren't malicious or something and can be used on the opposite, and should. Ease of access to someone with decision making capability should make desicion makjng easier, not harder. We should be able to hold higher ups responsible.