The four times I've paid for removal, I've ended up doing as much lifting as they did on the day. I don't know who I hate more; the guys who showed up four hours late, pissed all over the toilet seat and asked me to order them a pizza (I didn't) or the guys who showed up four hours late, told me we had been underquoted by 75% and that there was only 3 hours to get everything in the truck or they would miss the freight cutoff.
From now on when I move locally I rent the biggest thing I can drive without a truck license. If I have to move interstate ever again I'm selling everything and starting over.
This. Services are not commodities, and in a business like trucking/moving only the most cut throat ruthless criminals can survive.
> If I have to move interstate ever again I'm selling everything and starting over.
That's more or less what my wife and I did the last time we did an interstate move. The stuff we simply couldn't part with, I drove myself. Truck rental prices were outrageous (this was during COVID), so I ended up making multiple trips with my SUV stuffed to the gills. The rest we sold or gave away, and then we bought new stuff for the new place. Moving the stuff would have cost more anyway with prices as they were.
I'm reminded of a saying which I think is originally Chinese: During the course of a long life, a wise man will be prepared to abandon his baggage several times. I think the saying was originally about avoiding being caught in a war zone, but it seems like it applies to interstate moves these days.