I have a similar (but much worse) story.

Long story short: Any moving company in Boca Raton is a scam, don't do cross-state, check very closely for fake reviews (e.g. google the text and see if it's duplicated elsewhere).

Don't pay a dime ahead of time, and absolutely refuse anyone that subcontracts.

https://www.sun-sentinel.com/2018/08/17/feds-south-florida-b...