While we're naming and shaming: VIP Mayflower in Los Angeles.

I moved from the west coast to the east. VIP sent my stuff to Idaho, where it sat outside unprotected for two weeks while the driver did another load that was of a higher priority than mine.

When I finally got my stuff, nearly two weeks after the delivery window, none of my tables had legs. They had been removed and somehow lost in shipping.

I got enough money from the extra moving insurance and from the payout for the delivery being so late that, in effect, the move was free. But it wasn't anywhere near enough to cover fixing and replacing what was damaged.