alt Hacker NewsA few years ago, I tried to open a bank account, and was turned away because my visa stamp expired (despite having valid immigration status). The clueless clerk and her advisor were going through The Patriot Act to find justification.
Fortunately, other banks weren't staffed with idiots, and I was able to open an account elsewhere after providing my documents.
I say you dodged a bullet, then. They are probably just as clueless handling everything else.