My brother is a GIS expert and does this for a living. At his workplace (trans-european electrical project) they use ArcGIS and privately he uses QGIS. He said he'd pick QGIS over ArcGIS every single day.

ArcGIS is very polished, but everything costs extra. QGIS has less polish but is supremely hackable and there are plugins for nearly everything.

Having used QGIS as a non-expert to extract mountain heightmaps from a border region between two datasets from different national bodies and looking up some property borders I can really recommend it. Took me less than an afternoon to get started