The person I was responding to literally said they were "a paying user for a very long time" and "never encountered a bug". No software is bug free. I can't think of a single software service I've used for as long as Proton (7 years now) where I haven't encountered a single issue over that time. I take their statement to be so incredibly unlikely as to be facetious or intentionally duplicitous.

So I responded in kind, because I've definitely seen company cheerleaders, and I'll have no part of it. I'm glad you all are happy with Proton. I'm not telling you to leave.

And if you really want to see complaints, you don't have to look far. Read the other comments on this thread. I don't have to spell everything out for you.