> I will say that it is wild, if not somewhat problematic that two users have such disparate views of seemingly the same product.
This happens all the time on HN. Before opening this thread, I was expecting that the top comment would be 100% positive about the product or its competitor, and one of the top replies would be exactly the opposite, and sure enough...
I don't know why it is. It's honestly a bit disappointing that the most upvoted comments often have the least nuance.
Replace "on HN" with "in the course of human events" and we may have a generally true statement ;)
How much nuance can one person's experience have? If the top two most visible things are detailed, contrary experiences of the same product, that seems a pretty good outcome?