It's important to note that this is just Airbus's best guess as to the cause, as there's no smoking gun: they simply exhausted their troubleshooting and were left scratching their heads so this was the "least unlikely" cause they could come up with given the circumstances.
Just like that Mario 64 speedrunner! People say it's like it's gospel, but it's really just a bunch of peoples best guess. No proof.
…but if I respond with this to a user’s bug report, I’m “not taking this seriously”…
I thought the same, but in a deeper dive into the postmortem, I think it's not a cop out from their side. The report is actually really well done ( I personally was impressed). The reasons it probably was a bit flip is that the CPU did not have edac on it in this instance so bit flips are expected. The consensus mechanism failed in this case and that is what they are updating, because even though the module gave wrong data because of presumably bit flips, the consensus should have prevented the dive.