Since your money is gone, I would file a complaint here:
ACCC (Australian Competition and Consumer Commission): The primary enforcer of gift card laws, ensuring businesses comply with the three-year minimum expiry, clear terms, and fair practices.
Book a date with TASCAT. I haven't used the Tasmanian one but in NSW it cost me a couple tens of dollars from memory and I got a response in days. Once the case lands with the _LAWYERS_ who are expensive, it'll get resolved.
Absolutely, but that doesn't solve my immediate issue of my devices and accounts, but of course I will do that.
It is saturday! Guy had a trouble during non-business times and advice to make a complaint to ACCC? People who unlock accounts do not work on weekends, it is not front line of support who works all the time. What happened with giving a chance to people (which is Apple consists of) to actually do something before complaining to 4 letter agency? Also ACCC will not deal with such complaints. It says right on their home page.
It's baffling that gift cards are so popular. You're essentially paying to decrease the value of your own money by restricting its use and adding an expiration date (and handing to someone as a gift as if it's a thoughtful alternative to cash).
An even more egregious case is the corporate credit card. The company dictates its use exclusively for business expenses, yet pushes all the liability onto the employee. The business gets a massive, interest-free credit line with absolutely no risk. The company gets the float, and the employee gets the bill and the potential credit damage if anything goes wrong.
</rant>