I think this argument conflates “what’s possible” with “what’s reasonable”.
In a complex modern society, we can’t all be expected to have backup plans to the Nth degree.
Is it possible to bore for my own water supply, install solar+inverter/battery backup for electricity, get a medical degree to treat my own wounds? Sure but most would say it’s not reasonable.
It’s why we have regulations and ombudsmans for healthcare, transport, finance, water provider, electricity providers, communications providers etc.
Oddly missing from that list is critical technical infrastructure providers like Microsoft, Apple and Google.
> Is it possible to bore for my own water supply, install solar+inverter/battery backup for electricity, get a medical degree to treat my own wounds? Sure but most would say it’s not reasonable.
Bad analogy. A better one would be having a torch in case of power cuts (done that) having some extra food in the house in case the grocery delivery fails, having some basic medical supplies in the house, having mobile internet connection in case your broadband fails etc.
Having backups of your stuff is an emergency fallback
> However you have to create a trust model where your fault allows you to have a service helping you with it while a fault at the service provider will allow you to restore data from your end too, getting the best of both worlds.
This is why I suggested to have a dual model. Leveraging the cloud and services is really a good choice as long as you have backup systems running independently as well. Your backups may not be as powerful and full fledged as the main provider but in case of emergencies like these, you still own your data and hardware and don’t panic.
In this example a weekly backup of iCloud to a drive connected to a pi with rsync could be a simple solution. 6tb is not even that much given that 500$ gift cards are being used by the author. The backup is not great but it is easy to see why it’s also necessary to own your data.
I actually really like the idea of a Digital Services Provider Ombudsman, who you can go to if you feel like you've been wronged by a big tech corp. They have a "way in" that consumers potentially don't, and they have the capacity to levy fines in certain circumstances. I love this! What's preventing this from happening, other than no governmental pressure to make it happen? I might write to my MP...