Well from my view as European working in finance. Handling money for customers to pay (buy apps) likely requires an e money license (not sure about other states). And with this there is lot of things coming, like AML and what not. So disabling the account might be due to regulations required for the e money license.
Of course Support should be able to resolve this if proves are given
> And with this there is lot of things coming, like AML and what not
Whats coming?
That doesn't explain why an entire account is shut down, rather than just use of gift cards. Hammer to crack an egg, and just plain lazy/incompetent