That was in 2014, doesn't explain the timing of these increasingly common broken patches. I had never gotten as many calls over Windows Update messes from my non-techie family as last year.
Oh boy, in 2015 Windows 10 was released, and it was extremely broken, including endless reboot loops, vanishing start menu and icons, system freezes, app crashes, file explorer crashes, broken hardware encryption and many broken drivers – so really it was about the same as now. Embracing LLMs and vibe-coding all around made this even worse of course
Just because it’s getting worse faster doesn’t mean that it wasn’t getting worse before
The lack of QA isn't felt right away. They are accumulating tech debt, which mean problems are becoming more frequent and harder to solve over time until they fix the fundamentals, and it doesn't feel like they intend to.