alt Hacker NewsThat made me remember that one time many years ago, when I had a friend who literally called me a wizard.. He was working as a shift manager at a call center, and one of his most difficult tasks he kept ranting about was scheduling employees, who were not the most consistent bunch, and had varied skillset, yet he had to meet very strict support availability requirements.
He kept ranting about what a b*tch of a problem that was, every time we went out drinking, and one day, something got into me, and thought there must be some software that can help with this.
Surely there was, and I set up a server with an online web UI where every employee could put in when they were able to work, and the software figured out how to assign timeslots to cover requirements.
I thought it was a nice exercise for me in learning to admininster a linux server, but when I showed it to my friend, he looked me in the eye and told me I a saved him a day of work every week, and called me a wizard :D
It occured to me, how naturally part of the programming profession is to make things in fixed amounts of time, that turn difficult and time consuming tasks a human needed to do into something that essentially just happens on its own.
The problem we have as software engineers (from an entrepreneur's pov) is that we mostly struggle with stuff that's removed from the client's problem.
I mean it in terms of owning the solution to a problem, being accountable/responsible for something working e2e not just the software or even the product - the service/experience of the customer that makes them want to give you money. Once you put on another hat - guess what - you'd probably be the star of some operations team or a great supervisor of some department. You would automate everything around you to a point others think you're the most capable person they've ever seen in that role.