>> Imagine if Siri could genuinely file your taxes
Imagine if the government would just tell everyone how much they owed and obviated the need for effing literal artificial intelligence to get taxes done!
>> respond to emails
If we have an AI that can respond properly to emails, then the email doesn't need to be sent in the first place. (Indeed, many do not need to be sent nowadays either!)
How can government know how much you owe them when they don't know all your tax deductibles?
But the lobbyists
Yeah the whole filing taxes thing is an epic XY-problem. Governments can make this as easy as a digital signature, there’s zero need for an agent of any kind.
Actually most of the things people use it for is of this kind, instead actually solving the problem (which is out of scope for them to be fair) it’s just adding more things on top that can go wrong.
If a user chooses to reach out about an issue that an AI agent can completely solve, why should they not be allowed to do so via email? I much prefer it over all other support communications channels.