> That did not go down well
Enterprise customers are more likely to use a product that they paid $1M over the same product that they "only" paid $40K.
It was a case of pay $1M and take no responsibility vs. set a budget of 40K and own it internally.
When salesforce leaks your customer's information, whoopsie! not our fault! it's salesforce!
And yet they're far more likely to have the leak. BASICALLY.
If it was a one-time contract and you get paid for it, what they do next is their problem, not yours.