I think back on the ten+ years I spent doing SRE consulting and the thing is, finding the problems and identifying solutions — the technical part of the work — was such a small part of the actual work. So often I would go to work with a client and discover that they often already knew the problem, they just didn’t believe it - my job was often about the psychology of the organization more than the technical knowledge. So you might say “Great, so the agent will automatically fix the problem that the organization previous misidentified.” That sounds great right up until it starts dreaming… it’s not to say there aren’t places for these agents, but I suspect ultimately it will be like any other technology we use where it becomes part of the toolkit, not the whole.