> It is a strange comment to make about a film set inside a prison, but “The Shawshank Redemption” creates a warm hold on our feelings because it makes us a member of a family. Many movies offer us vicarious experiences and quick, superficial emotions. “Shawshank” slows down and looks. It uses the narrator’s calm, observant voice to include us in the story of men who have formed a community behind bars. It is deeper than most films; about continuity in a lifetime, based on friendship and hope.
I think Ebert is a brilliant reviewer; here I think something is overlooked: I agree about the emotional tone but not about the effect or the truth behind it. The prison is a fearful, traumatic place, of rape you can't stop, where life hangs by a thread, you take risks (for example with the bookkeeping) living on a razor's edge. The constant danger hangs over everything - you might not survive the day, you might be assaulted again, today might be the day they look more closely at what you're doing and you're caught.
That belies the calm narration and friendship. They provide an island of hope and love amid the trauma, in stark contrast to it, in constant tension with it.
You might say the narration is a device to make it palatable to middle-class audiences. That's something I notice a lot in Hollywood. First, the protagonist is someone they can identify with - a banker, a middle-class job - wrongly convicted, in this horrible situation. They are not, for example, a homeless person or someone semi-employed doing manual labor (someone much more likely to be wrongly convicted) - that would be a different movie and much less empathetic for many viewers, though objectively exactly as horrible. Then you have this calm, warm, reasonable voice telling the story - not a voice of terror or hate or trauma; that would be too much; the voice says 'it's ok'.
As Ebert says,
> The movie avoids lingering on Andy’s suffering; after beatings, he’s seen in medium and long shot, tactfully. The camera doesn’t focus on Andy’s wounds or bruises, but, like his fellow prisoners, gives him his space.
And I think also the following claim goes much too far:
> His film grants itself a leisure that most films are afraid to risk. The movie is as deliberate, considered and thoughtful as Freeman’s narration. There’s a feeling in Hollywood that audiences have short attention spans and must be assaulted with fresh novelties.
Sure, it's not the Avengers but it's a movie where the main plot elements are prison violence, a prison escape, and a grand con. This isn't Tokyo Story or In the Mood for Love.
> First, the protagonist is someone they can identify with - a banker, a middle-class job - wrongly convicted, in this horrible situation.
You're right that the protagonist is wrongly convicted, but the narrator of the movie was guilty of murder.