I remember back in high school, everyone would have an Eddie Bauer backpack except the random person with a Jansport. People would always insist on how you had to take advantage of the quality guarantee:
"You have a bent zipper and a small tear after lugging your books for years? Great! Take it to the store and argue with them that it's defective until they give you a new backpack!"
I still main a Jansport backpack for taking my laptop in. It has minor wear and tear but works great after >10 years.
LL Bean used to have a similar return policy but people started abusing it; now you only have a year.