I keep wondering why Zulip is so often left out of reviews and tooling comparisons. For me it ticks a lot of important boxes, yet it barely gets mentioned. Is there a downside I'm missing, or is it just under the radar?
The concept that every message belongs to a topic and the async communication focus makes so much sense to me. I read conversations, not timelines.
Sadly Zulip does not have a big marketing budget, and many reviews/tooling comparisons are paid for in some way, directly or otherwise, or are SEO spam that starts with reading other similar SEO spam.
It is highly ranked on some platforms that do validated reviews, like Capterra.
(I lead the Zulip project).