> "AI can't read facial expressions, tone of voice, or body language," she said. "And those things matter. That's where the relationship between a patient and provider is built — in the nuance."

It's amazing how, no matter how dramatic the breakthroughs are, people will still totally fail to understand the concept and can't even extrapolate correctly to N+1.

There's absolutely nothing fundamental about current AI tech it that limits it from reading facial expressions and tone of voice and even body language to the extent it can see it. And then, already there are studies showing that patients find AI responses more empathetic than actual doctors. There's a big question whether people will accept it such empathy as genuine, but my money is on people attaching to these things like crazy.