"I Was a Director at Amex When They Started Replacing Us with $30K Workers" [video]

The two American political parties are so perfectly shielded by their own ideological blinders to avoid any possibility of national protectionism against offshoring and outsourcing that I don't think there will ever be any kind of movement against this.

The conservative base is unfriendly to foreigners and foreign cultures, and claims to prefer American-made goods and services, but will immediately guillotine any internal party member who causes consumer prices to raise substantially--which they would have to do in order to support American workers creating products rather than our offshored counterparts. And the business owners and shareholders who love to outsource generally aren't true blue voters.

The liberal base is in theory pro-union and pro-worker, but will immediately guillotine any internal party member who suggests economic discrimination in favor of native-born industries and workers.

I worked there a long time ago. Indian VPs were taking kickbacks from consulting firms to hire their devs, it was an open secret. Whole divisions of the company are 95% Indian.

I wont expose the group here, but there's a broad network of technology directors from Amex, that have all been hiring and promoting eachother for 20 years. Very tight nit networks of nepotism, in some cases, brother and sister working together

All that really matters is the Amex brand, and so all the tech was considered back office, and unimportant.

Also, once a company enters some kind of monopoly status, very little matters in the quality of their product.

If this was about a useful part of the economy rather than financialized credit access, I would care. Paying 10x to US residents to provide a better Amex experience really doesn’t incentivize anything that is long term useful. Now when materials scientists and skilled scientific technicians are fired from US based jobs, well that is a problem. The economy in the US has fallen prey to the demands of irreality based capital which is seeking, not profit, not good products and healthy trade, but seeking to extract capital and to erect legislative barriers to Adam Smith style competition (between innovative small businesses striving to find an innovative way to push product utility up a bit). If you can’t brag about the good your job is doing for people, life, or history, try again.

Let this be a lesson. If you're dumb enough to say "how high?" when they ask you to jump, you will always get steamrolled. Always!

This poor fellow talks about what happened to him as if it's something new. This form of outsourcing has been exploited ever since the internet became fast enough!

If anything, it's possible that AI will result in all those Indian offices being shut down.

Don't work harder than your boss. Find a leader who is worth following.

Is amex still alive? The worst company I dealt with - both professionally for data integration and personally took me a year to make them fix their own mistakes and close my accounts.

Outside of corporate cards I've never seen an AMEX in the real world.

Between AI and outsourcing, desk jobs in the US can risk disappearing altogether. Do not count on them, and do not expect you to be owed anything. Go in every day knowing that day can be your last day there, and you will be at peace. Find your own alternate paths.

It seems our enemies are making a mistake.

That pretty much describes Indian work culture/ethic. Let's say "aggressive" work hours, and you just let your manager claim whatever he wants and agree with it, against everyone. "Yes", "Yes, sir".

And then, yeah, when the time comes that the work needs to be delivered, odds of it actually being done, let's say 50/50 at best.

Does your manager even want to know the truth? Mine does, but that's only the case because I changed managers 4 times before I found one that I can reasonably believe tells the truth to his superiors.

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That's how capitalism works, eventually everything gets moved where it's more efficient.

Obviously, time and time again has proven that outsourcing is not always more efficient.