alt Hacker NewsI know AT&T had its issues, but I've always wondered if it was a mistake to take down the monopoly. The amount of tech that came out of Bell Labs boggles the mind. And the reliability of the network at the time was, I've been told, incredible compared to today.
I suppose tech companies like Google are the modern equivalent, but they don't seem to do quite as much cool stuff.
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Those are lovely rose-colored glasses! :) My understanding is that they also charged high rates for calling the next city, and more for calling further, opposed / dragged their heels on new tech like broadband data .... Since then we have essentially free communication - voice, video, and text - anywhere in the world, several broadband technologies, cell phones, endless VOIP options, faxes (did AT&T support those?) ... in fact, landlines are mostly gone.
Just imagine the world without broadband. I don't love the phone systems of today in all respects, but there is no comparison.
It was ridiculously reliable. The telephone, as it was, Just Worked. The importance of this reliability was very ingrained in how they did things. (Which makes sense: When you've got many tens of millions of customer circuits to maintain, and the switching gear to cross-connect them, you need that stuff to work. The manpower required to maintain an unreliable system of that scale would be astronomically expensive.)
The one time in my life when the home phone didn't work in our house, I decided to wander out back to have a look. I saw a cable just dangling there in the alley that I visually traced back to the house.
I called the phone company from our other line (we had one for the modem) and reported this combination of no dialtone, and a down line. A truck appeared in less than 10 minutes. A short time after that, they knocked on the front door to say it was fixed, and speculated that maybe it'd been clipped by a truck or something.
If the old AT&T had purchased GitHub instead of Microsoft, it would be stodgy, featureless, grey, robustly-reliable, and delivered into homes and businesses over a dedicated copper circuit at profound monthly expense.