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JoeBOFHyesterday at 3:54 PM1 replyview on HN

With my experience it’s the edge cases. The few times I had to reach out to AWS support were due to some weird edge case we couldn’t fix but AWS had to. And having a rep involved made it so much smoother.


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h1frayesterday at 9:45 PM

I had to reach AWS because of a bug in Aurora last year; they replied quickly but said that they couldn't understand the bug...