alt Hacker NewsI think you misunderstood me, the software is part of the device I paid for and own.
If I tell someone to install a light switch in my living room and then it occasionally switches states when someone presses another switch at my outside wall and occasionally refuses working, I don't feel like they fulfilled their contractual obligation. Same with smartphones and software.
I would agree with you if I would want additional features, like if I want a filesystem, but there is no filesystem manager yet, or if I want to install a package, but there is no package manager, or the package manager uses another format. But here there is a package manager and the package has the right format, so I tell the device to install it and it just doesn't solely because I am called John Brown and not Alphabet Inc. . That is not right.
You bought the device as delivered. They built it in the best way they know how. If you don't like it you're free to try to change it. But they're under no obligation to make it easy for you.
If the light switch you bought, has a little daylight sensor on it, and turns off when the sun is out, and that's what it does.. you may not like that light switch. You might want one that "does what you want, because you paid for it!" but then you should have purchased a different one, or made a light switch you actually liked. Of course you are free to get the soldering iron out, and try to change the light switch. But the manufacturer is under no obligation to make it easy for you to change the way it works.
That is fair, and right.