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proxyesterday at 1:04 PM2 repliesview on HN

I also feel that digital companies get away with “no human representatives”. I should always have access to a human. It should be law. It will screw over a lot of companies and I am all for it since they don’t know what service looks like if it looked them in the eyes.


Replies

AlienRobotyesterday at 1:25 PM

I heard this being described as an "accountability sink." A system designed in such way that when something bad happens, there is nobody to be held accountable. It feels pervasive in the modern world.

casenmgreenyesterday at 1:13 PM

Having this problem with Amazon right now, trying to get a GDPR deletion done.

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