Google services are banned at the very large company I work at and that's not because they are technically poor.

It's just that the last time we had to deal with their customer support, they were so bad someone at the exec level said they were banned from now on. It's to the point we have to explicitely schedule high level meetings and carve out exceptions when they happen to buy products we use.

We work with nearly everyone in the cloud space except Google. That should tell you everything you need to know.