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Amazon accused of widespread scheme to inflate prices across the economy

628 pointsby toomuchtodotoday at 1:00 AM255 commentsview on HN

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binarysolotoday at 4:04 AM

Amazon seller/distributor/agency here; I've been in the space for over a decade.

The title is a little clickbait-y. As far as I understand it:

1. Think of Amazon as a search engine for products. 2. Amazon wants its site to be the lowest-price destination for products. 3. If Amazon finds your product on another website for lower than its own website, it'll just hide your listing from the search -- this is meant to be pro-consumer (when you go to Amazon you'll get the lowest price).

This is where it gets a bit more complicated: 4. Amazon sells ~40% of its goods under its own purchasing arm, known to sellers as Vendor Central. (These are items shipped and sold by Amazon.com). This purchasing arm wants X% margins from *brands, based on whatever their internal targets. From what I've experienced personally -- their terms are generally better than their competitors (Walmart/Target/Costco/Sams), so it's generally a no-brainer to sell directly to them when I can instead of selling direct.

So when 4 has a conflict of interest with #1-3, you get the systemic effect that in order for the sellers to get their **sweet purchase orders from Amazon, they now need to raise prices elsewhere so the purchasing arm gets their cut. The sellers don't HAVE to sell to Amazon, but then they'd miss out on giant POs from Amazon at good terms.

Designing a system to incentivize sellers to have their lowest prices on Amazon... I'm not sure if calling it a "widespread scheme to inflate prices" is the fairest thing.

*edit: Historically, Amazon VC basically ran at near break-even under Jeff, "your margin is my opportunity" and all that. Since Andy took over there's been a reshuffling of chairs and the different business units have different margin requirements now.

**edit2: the price inflation mostly affects big brands that sell 8+ figs/yr on Amazon, because smaller sellers don't get POs from VC (too small to bother).

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jimbokuntoday at 2:59 AM

Two things jumped out at me.

1. Average American spends THREE THOUSAND DOLLAR year at Amazon. That’s staggering.

2. As of now the trial is not scheduled to begin until January 2027 (although the discussed injunction is meant to address that). I believe the length of time required to get a decision in court is the single biggest impediment to justice being served. It usually waters down the final judgment, makes costs prohibitive for plaintiffs, and allows perpetrators to continue benefiting from illegal behavior indefinitely. In some cases, the defendant can be elected President in the interim eliminating any chance of facing a court decision.

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array4277today at 2:15 AM

It is a well-documented fact that Amazon forces it's sellers to "fix" their prices to match the Amazon price. If you sell on Amazon, you're not allowed to sell the same item for less ANYWHERE. This- coupled with Amazon's insane fees- should be a huge red flag to the Consumer Financial Protection Bureau, and maybe a Attorney General can get them to do their damn job and crack down on it... I wouldn't hold my breath though.

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BrenBarntoday at 4:24 AM

On the one hand, this is good to see. On the other hand, like basically every such thing, it's too late and way, way, too little. It is pointless to try to chip away at Amazon by saying "oh you did this, oh you did that, oh you harmed people this way, oh you cheated this other way". It's like if a house is on fire and you try to stop it from spreading to nearby houses by catching each flying ember individually. You need to put the fire out.

Companies with as much market power as Amazon simply cannot be allowed to exist. It was a mistake to ever allow it and every response that is not aimed at a total shattering of the company is another mistake. No retail business of any kind can ever be safe when companies like Amazon exist. (And although this article is about Amazon, the same is true of many other companies as well, like Walmart.)

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crazygringotoday at 3:16 AM

> sued Amazon for prohibiting vendors that sold on its website from offering discounts outside of Amazon... to make sure that sellers can’t sell through a different store or even through their own site with a lower price...

First, this is not new. It's been stated policy for years.

Second, manufacturers get around it in a clever way. They always list their items on their own site at the same price as at Amazon... but then magically almost always seem to have a 20% or 25%-off sitewide coupon available, whether it's for first-time customers, or "spinning the wheel" that pops up, etc.

So I don't know how much this is really raising actual prices in the end.

Otherwise, I'm not sure how to feel about it, because pricing contracts are common on both ends. Manufacturers frequently only sell to retailers who promise they won't charge less than the MSRP, and large retailers similarly often require "most-favored-nation" pricing, so they can always claim they have the lowest prices. If you want to end these practices, then it's only fair to have a law prohibiting it across the board, rather than singling out Amazon.

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thebigspacefucktoday at 2:16 PM

I’ve been using Rakuten more recently and it’s provided some alternatives to Amazon where I’m able to get things more cheaply from other stores. If you don’t mind waiting for shipping, give it a try.

Or ask Gemini what the best deal is, it’s found some good ones.

For smaller stuff, Amazon is usually better than Target or whatever box store nearby.

aschlatoday at 3:25 AM

Cancelled my Prime subscription last month after the past year of worsening experiences with Amazon:

Received several orders that were returned items, with broken open packaging and sometimes the item was something else entirely, purely put there for weight by whoever returned it.

When I went to return some things at a major Amazon distribution center, the return area was closed for the week for some sort of construction or renovation, with no indication of that anywhere on the site. The only messaging was a piece of paper in the window once you got there.

At another separate major distribution center, the return area was a small room with pieces of paper taped to a door with an arrow pointing to the Amazon lockers where the returns are accepted.

Orders are now often so delayed that it makes the Prime subscription pointless. Have had multiple orders over the past year that didn't ship for 3 or 4 days.

Amazon listings are almost half Sponsored listings now, and there are unrelated ads on the side of listings.

Half of the listings are some random made-up brand name, like XIJGNU, which is just a Chinese seller selling low-quality products, and when the reviews get bad enough, they re-list the product under another made-up brand name.

Fake reviews were already rampant before LLMs, but now reviews are effectively useless because they are so easy to fake.

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newan09today at 5:24 AM

Author is missing a big chunk of what selling retail product requires, which is shipment and delivery costs. For a $5.49 laundry detergent, the cost to ship it your may very well exceed the price of the product if you're small retailer.

At least by paying Amazon I can avoid dealing with all that. While I may pass the price to the consumer for Fulfilled-By-Amazon fees, which tends to be around $5.18 ~ $3.5 (quick google search), it's still a lot cheaper than using something like FedEx where it costs $10-12 per order.

The takeaway here is that Amazon has democratized fast and cheap delivery by building a monopoly. As the scale of things go up, the cost of operations can really go down. Think of meal prepping, when you cook food in bulk vs each meal separately, you're saving costs on power, gas and produce.

The only question is whether we can build a public benefit corporation, just like Amazon.

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SoftTalkertoday at 3:05 AM

I saw through the Amazon Prime scam about four years ago and canceled my membership. Counterfeit products, obviously returned/resold products, and failure to meet delivery date promises. And prices steadily rising.

I just go to Walmart now. And Walmart is no choir boy either but at least I can see what I'm buying.

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rickdeckardtoday at 2:38 PM

This is not too different from ~2012, when Apple decided to offer eBooks with the launch of the iPad, but found that they couldn't have 30% margin AND match the price of Amazon.

So Apple coordinated the major book publishers to raise their prices in order to secure their margin expectations.

They settled the lawsuit in the end.

[0] https://www.cbsnews.com/boston/news/us-sues-apple-publishers...

graemetoday at 3:05 AM

I can say how this worked for books. Used to be Amazon didn't enforce their pricing policy. So a bookseller could price their book's list price lower on a different site than on amazon. Amazon would discount to match, but pay the bookseller based on the list price.

It was effectively a way to get an excess commission out of amazon if you printed through their printing arm, Createspace/KDP. Not sure if this worked the same for non print on demand books but if you printed through createspace you could set a higher list price and get royalties that were about 100% of the actual sale price.

No idea if the same mechanic is in play with the FBA rules but it seems very plausible to me that the largest impact is has is closing exploits like this.

That doesn't mean it doesn't also entrench market position, raise a few prices at the margin etc but it's very easy to miss the potential for gaming rules, legally, unless you're actively in the system. If an incentive is there the market incentive will be to use it.

pipestoday at 12:30 PM

I think valve does this steam too? Games can't be a lower price on other platforms?

freakynittoday at 2:39 AM

At what levels does greed of people like Bezos, Elon, Gates or Larry comes to a halt?

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quillshadetoday at 6:53 AM

What's interesting is how their recommendation algorithm plays into this. I've been digging into how these systems work (Netflix's specifically), and there's a pattern: the algorithm doesn't optimize for what you'd rate highest, it optimizes for what keeps you engaged.

Amazon does something similar but with pricing layered on top. Their rec system pushes higher-margin products, sellers notice which items get promoted, then they raise prices knowing Amazon will keep showing them anyway. So it's not just "algorithm adjusts prices" - it's more like the recommendation layer creates conditions where sellers can safely jack up prices without losing visibility.

Basically the algorithm creates artificial scarcity by only showing certain products, which gives sellers pricing power they wouldn't have otherwise.

chuckadamstoday at 2:17 AM

Amazon better watch their step or they might get fined a single-digit percentage of the profits they made off this scheme. That'll show 'em.

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xrdtoday at 3:33 AM

Lina Khan is now in Mamdani's cabinet. Maybe NY state and California can team up on this.

jadenPetetoday at 4:11 AM

The article cites Amazon prohibiting sellers from selling their products for less on other platforms as anticompetitive behavior. I don’t doubt that this is happening, nor that it’s anticompetitive.

That being said, anyone who’s operated a two-sided marketplace knows that one of the biggest problems is consumers using your site as an index, and then seeking to dodge your fee by meeting with the seller on another platform, where they don’t have to pay it. This was a big problem for my startup.

This is a negative externality, because they’re extracting value from your platform (the list of sellers, products, prices, ratings, etc.), without paying for that value. If left unchecked, this could make running the platform financially unviable. One way to prevent this is to paywall your platform, but not every consumer wants to pay a subscription.

I think it’d be fair for Amazon to prohibit sellers advertising other platforms on its own, but prohibiting them from offering lower prices outside of Amazon outright definitely seems anticompetitive.

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paxystoday at 2:50 AM

The fact that California is pushing this gives me some hope.

Walmart and Pepsi engaged in a blatant decade-long price fixing scheme designed to raised prices and punish small local competitors and were sued for it by Lina Khan's FTC, but - surprise - the case was thrown out the minute Trump took office.

burnt-resistortoday at 2:36 AM

Oligopoly gonna ...

jackblemmingtoday at 2:19 AM

Enough is enough. Executives need to do jail time, no bullshit slap on the wrist nonsense.

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SilverElfintoday at 2:12 AM

> Vendors, cowed by Amazon’s overwhelming bargaining leverage and fearing punishment, comply—agreeing to raise prices on competitors’ websites (often with the awareness and cooperation of the competing retailer) or to remove products from competing websites altogether

Amazon has been openly doing this for years. They scrape other competitor websites, even though it’s against their terms of service, and if you sell for less elsewhere they find out and punish you. It’s blatantly anti competitive.

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SpicyLemonZesttoday at 2:43 AM

I just don't believe this is the case. Bonta acknowledges in his press release that Amazon's prices intuitively seem to be cheap, and the concrete examples of alleged price fixing are all so redacted that it's impossible to process them. Like, this is the complete available text of example 2:

> Amazon, vendor [...] fixed prices on [...] This is also an example of Breaking the Price Match, but here, Amazon [...] The plan was memorialized in an email from [...] In other words [...] In response, Amazon insisted on [...] The plan was realized [...] The result of Amazon, [...] price fixing agreement was to increase the retail prices

I don't know how you could even understand what's being alleged without seeing the unredacted version.

oort-cloud9today at 2:20 PM

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oort-cloud9today at 2:11 PM

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black_13today at 3:10 AM

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maerF0x0today at 2:56 AM

Once upon a time Amazon would pressure book sellers to sell for _less_... now they're actually causing prices to go up... Sad fall from grace.