Are you not paying attention? X has gotten waaaay worse.
It regularly doesn't load, notifications break, and more.
Social media has just gotten way worse across the board. X is just a reflection of trend.
So much software just flat out doesn’t work that people don’t even notice how bad X has gotten.
As a casual user, I don’t think it works any worse than Facebook or Instagram or TikTok.
I remember that for years people complained about DMs in Twitter being “broken” and without any search function.