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jorl17today at 2:23 AM0 repliesview on HN

It is still the case.

In fact, OpenAI's "billing", "usage tracking" and "billing/spending alerts" UX all have terrible UX. They look like completely independent features.

For example, you can set alert on how much you've spent in a month, but not on how much you have left in your credit bank. So you never really know how much you can still spend unless you go check their slow and confusing UI. You can set it to auto-refill your credits and to limit that to some amount per month (I think?), but again the alerts for this are absolutely atrocious or entirely missing.

Another insane thing I've seen with OpenAI is that, for some reason, your account can be thousands in the red, and some prompts, with some models, or some feature set, still go through. I haven't been able to figure out what heuristic or rule they are using to determine when they let your request through and overbill you, or when they just deny it altogether. Maybe they let all text requests through? Or perhaps it just lets websearch requests through and denies anything else? Maybe it profiles your your most common request and lets those go through? Maybe it had something to do with specific endpoints and APIs? Who knows.

We've moved entire projects off of them in part due to these issues. We got tired of constantly being in the red without a proper notification system (actually: with an insufficient, deceitful system), or of having seemingly random drops in requests only to find out suddenly that combination of parameters got blocked. Please, just completely block me and make me pay. Or give me a better alerts system. We have the money. What we haven't got is the patience to deal with such an obtuse system