And I have gone to rural DMVs and they were nice and helpful and polite. Absolutely not what most people experience just due to where population is located and how the more urban DMVs tend to be.
Listen, I'm sure if all you do is straight down the middle of whatever the DMV thinks a median peasant does, then I'm sure it works fine.
But on that same note, if all you do is sign up and then just keep paying them money forever, Comcast works fine too.
Neither of these organizations works worth a shit outside the default path. But only one of them will threaten to really screw up your life over it.