alt Hacker NewsWell that's a problem the software industry has been building for itself for decades.
Software has, since at least the adoption of "agile" created an industry culture of not just refusing to build to specs but insisting that specs are impossible to get from a customer.
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I don’t want to put words in your mouth but I think I agree. It’s called requirements engineering. It’s hard, but it’s possible and waterfall works fine for many domains. Agile teams I see burning resources doing the same thing 2-3x or sprinting their way into major, costly architectural mistakes that would have been easily avoided by upfront planning and specs.
Agile hasn't been insisting that specs are impossible to get from a customer. They have been insisting that getting specs from a customer is best performed as a dynamic process. In my opinion, that's one of agile's most significant contributions. It lines up with a learning process that doesn't assume the programmer or the customer knows the best course ahead of time.
Agile is a pretty badly defined beast at the best of times but even the most twisted interpretation doesnt mean that. It's mainly just a rejection of BDUF.
I always try to get the customer to provide specs, and failing that, to agree to specs before we start working. It's usually very difficult.