alt Hacker News> "Reduced incidents by 80%", "Decreased costs by 40%", "Increased performance by 33% while decreasing server footprint by 25%"
My experience is no one really gets promoted/rewarded for these types of things or at least not beyond an initial one-off pat on the back. All anyone cares about is feature release velocity.
If it's even possible to reduce incidents by 80% then either your org had a very high tolerance for basically daily issues which you've now reduced to weekly, or they were already infrequent enough that 80% less takes you from 4/year to 1/year.. which is imperceptible to management and users.
Replies
You can reduce a single type of incident by 80%. The overall incident rate for this particular type wasn't high enough to kill your company, but it's still a big number on your promotion packet.
> All anyone cares about is feature release velocity.
And at the same time it's impossible to convince tech illiterate people that reducing complexity likely increases velocity.
Seemingly we only get budget to add, never to remove. Also for silver bullets, if Big Tech promises a [thing] you can pay for that magically resolves all your issues, management seems enchanted and throws money at it.