> It's got a phone SoC. The use case for this thing is stuff you could do on a phone
I think the key difference is that phone operating systems are designed around extremely aggressive memory management where any background process can be killed at any time. AFAIK macOS just isn't set up for that.
macOS is shockingly good at memory management, the issue is most people will want to slap Chrome and run 50 tabs on it, if you use Apple's built in tools and treat it essentially like you do your iPhone but with some better features for photo editing, document editing and research tools then it will be an incredible entry level device for most students and office workers.
Upgrade to air if you do things like coding and video editing semi-regularly and upgrade to a Pro if you do long running intensive tasks.