Hmm. The "active request" is quite common though. I agree that this is unfair, since it is theft, IMO, but Finland is not the only one forcing active engagement to get your money back. Even when the government stole that money from the people.
> we can and should trust the authorities.
Well, Finland has a fairly competent government usually for the most part. That mantra will not work in many other countries though - such as Germany. Just look at what Merz is doing; his left hand does not know what the right hand should do ...