alt Hacker NewsHow do you feel about the recent communication failures from the team to the userbase? As another builder of an open-source social platform, we must all understand that it is paramount for any company to not antagonize its customers, doubly so for a SOCIAL platform. I do understand that Bluesky and ATProto has to deal with a lot of baggage from both the old userbase and the new influx from the X/Twitter exodus, but engaging in user-antagonistic communication caused me to sour on the whole protocol.
Replies
The most vocal and obnoxious of the Bluesky userbase get antagonized by pretty much anything. Pleasing that lot is a fruitless task.
What Bluesky should do now is focus on expanding their userbase away from this particular group of insufferables.
Meh. People are going to antagonize themselves. Trying to win em all is a fools game.
I wrote this to a discord on the 7th:
> i know it's so obviously stupid, but i like that they are having fun with being online, even if it is at their users expense. and omg the users are so so awful to them, so much. again, it seems obviously bad to do, but i can't help but want them to keep at having fun online anyways.
That was in semi private. I'd de-enohazize the expense part seirously, I'd spin it a little differently now, emphasizing more the Douglas Adams nature of it all:
> In the beginning, the universe was created. This has made a lot of people angry, and been widely regarded as a bad move.
But that is also not owning it either, and I think this is an ownable lesson in just being human too, in deciding whether online mediums are corporate, lawyer, marketing, and engineer checked reviewed approved and wise correct words, or whether there must be some permission to be ourselves online, and some expectations that people are only human, and we should be thankful they are sharing their human experiences with us or not. It's not just having fun: whether we can be ourselves online is in question. Whether that is socially allowed.
(And generally I haven't found the character of the team to be deeply off. They haven't been, in my view, going out of their way to create injury, but they have been sharing sides that people have never wanted to hear!)
I see how this has been a bad taste for some. And I don't want to belittle your feelings here at all. Yes being more correct would be the wise obvious choice. Ultimately though I think these team member's are more beholden to remaining human, having fun, enjoying themselves.
And to creating (to credit another soul in the discord) personal / compsable moderation & filter systems (not top down enforcement!) such that they can enjoy being a "main character" online (like it or not), even in the midst of strident focused directed continual hostility. Which is a capability atproto is truly uniquely without compare set up to support & enable.
Props to the team. Please keep posting. Sorry about humanity. Sorry to people who are upset and turned off by this. No one is perfect, we work with what we got, and our responses are human and our own and valid, whether they are the wisest sharpest most all correct choice or no. With the good willing souls, we work towards synthesis & understanding; hopefully all sides find that agreeable.
Big time +1, here. Would love to hear something - anything - from the bsky team that takes some accountability.
> user-antagonistic communication
could you provide some examples? i didn't really see this, but maybe i just missed it