In hindsight, 90s through 2000s, I think we were coming up in an era of consistent UX refinement and improvement that we took for granted, and that improvement got nailed by mobile transitions (first to phone then to pad and now to AR). MS missed the web, then missed the phone. Apple surpassed them on the desktop but they also made the golden goose (iPhone), pulling focus and consistency away.

I assume it’ll rectify in the vast future, but it’s weird to see regressions in core areas because the new hotness has made it so that these gigantic-corps can’t walk and chew gum at the same time.