alt Hacker NewsLike, IT helpdesk? Yes. Almost all of the tickets I create as a "knowledge worker" to my enterprise helpdesk are sloved by an AI assistant - group ownership, adding me to an app, etc.
Like, IT helpdesk? Yes. Almost all of the tickets I create as a "knowledge worker" to my enterprise helpdesk are sloved by an AI assistant - group ownership, adding me to an app, etc.
I meant more generally - IT administration, Networking, DevOps etc.. as in, is it a shrinking field or a growing one?