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freetime2today at 9:01 AM2 repliesview on HN

I definitely view it as a red flag if a business doesn't have a website in 2026. It doesn't need to be a fancy website, but does at least need a list of products, business hours, work samples, and contact info. If they don't have that, then I view it as an indication that other aspects of their business might also be lacking in professionality or high friction.

That being said, if they have a strong presence on Google Maps with plenty of positive reviews, photos, menus, hours, etc., then that's usually good enough for me. At least the info on Google Maps is publicly visible without logging in, and reasonably well organized. But even then, I do often find myself looking for the "Website" link on Google Maps and feeling frustrated when there isn't one.

Relying solely on Facebook or Instagram feels a bit to me like having an @aol.com email address back in the day.

I haven't built a basic website in years, so I'm a bit out of the loop, but I would probably go with Google Sites if I wanted to set up a simple business page. It's got a WYSIWYG editor, it's free, it has support for custom domains, and presumably it will play nicely with Google SEO.


Replies

abustamamtoday at 12:26 PM

I'm curious what you're looking for on a website that you can't otherwise find on a well organized Google Map page or Instagram profile.

For a restaurant, as long as I can see a menu, I'm satisfied. Even if it's a menu on DoorDash or whatever other menu apps there are. Also I look for reviews on both Google and yelp. I know they can be gamed but I look for low reviews as well. Zero low reviews is a red flag imo.

For a professional business (dentist, lawyer, etc), I look for reviews and services provided. Sometimes this does necessitate a website, like I don't expect a Google map entry to delineate all services a lawyer provides. But if I'm just looking for a filling or a crown, then I can be fairly confident that every dentist provides that service.

If I'm looking for an auto mechanic, I just need to know that they service my car. I don't know much about cars but some places advertise that they work on Japanese cars and some that they work on European. I imagine most of them can work on everything though. I can usually glean this from their Yelp page.

I suppose my point is that not every business necessarily needs a website. Some could certainly benefit from one, but not every one.

show 3 replies
yieldcrvtoday at 4:32 PM

> I definitely view it as a red flag if a business doesn't have a website in 2026

from the article:

> If you’re a hair salon, or a tattoo artist, or a restaurant

these services definitely do not need a website

a luddite user just needs a way of getting basic information from where its already posted online. so this is a user experience problem, easily solved by an ai agent that takes whats posted on instagram, yelp, and google maps, and presents it to luddites in a way they are familiar with