What breaks is always the weakest link, this will vary based on your own organization structure, it may be ops, it may be engineering, it may be culture, it may be management, but most certainly all of it will be tightly coupled to your communication.

Try and identify what is the weakest link, then avoid over correcting a symptom, double down on communication and ensure that your values, principles, and alignment are well understood across the org.

I really like 37signals as a reference guideline, build your variation of that and talk about it every day[1]

[1] https://37signals.com/