Sounds like they have the same problem all software companies have as soon as the MBAs took over.
Metrics, not for the purpose of making the software better, but to justify someone's existence in the company.
The MBAs work in the interests of the C-suite. It's their stat-padding that's made Daniel Ek a billionnaire despite running losses for 99% of the time he's led the company.
The MBAs work in the interests of the C-suite. It's their stat-padding that's made Daniel Ek a billionnaire despite running losses for 99% of the time he's led the company.