I'm building an app that is, in a way, a modern take on Lotus Notes (https://github.com/superegodev/superego), and I couldn't feel this more:

> It is hard, today, to explain exactly what Lotus Notes was.

Whenever I try to explain what it does to a non-tech person, I'm met with confused looks that make me quickly give up and mumble something like "It's for techies and data nerds". I think to myself "they're not my target audience".

But I actually would like them to be, at some point. In the 90s "the generality and depth of its capabilities meant that it was also just plain hard to use", but now LLMs lower a lot the barrier to entry, so I think there can be a renaissance of such malleable¹ platforms.

Of course, the user still needs to "know what they need" and see software as something that can be configured and shaped to their needs which, with "digital literacy" decreasing, might be a bigger obstacle than I think.

¹ https://www.inkandswitch.com/malleable-software