alt Hacker NewsI hate that so much. It's everywhere. An example is a bug with discord. They wanted me to restart my phone, reinstall the app, what are my versions, what phone am I on, what settings, etc. After all of that they go "oh that's a known issue." Whyyyyyyyyyyy. I get that multiple things can have the same symptom, but maybe start with that. Not like I signed any NDA so they aren't hiding it's an issue from the public.
Replies
Natsu • yesterday at 9:35 PM
You know what was the saddest thing? After all that effort, I got some blow-back for the fix taking so long.
butlike • yesterday at 1:52 PM
puts on paranoid hat It could be to demoralize you so you subconsciously decide to not file a bug next time, knowing all the rigamarole you'd have to go through. takes off paranoid hat
The actual soln is to use oss stuff and aggressively send claude code into the weeds whenever you find a big, then upstream the fixes.
I switched from IntelliJ to emacs for this reason and it’s been great