Windows is arguably philosophically user-hostile.
Anyone who's ever tried to get support online with a question about Linux will quickly meet *actual* user hostility as they're asked why they didn't know to check for the config file in the filing cabinet in the basement behind a locked door saying beware of leopard, how dumb they are, etc.
Not my experience at least. You can go to the forum of archlinux and see the replies. They tend to be quite useful and in a good tone.