I don't understand how you can look at LLMs and how you think they will result in less time wasting bureocracy? Sure the users can use LLMs to talk to call centers, but businesses will absolutely block the sun with the amount of LLMs they'll throw back at you, try to literally do anything on the phone, it's starting to be all LLMs.

In an LLM arms race, corporations will win bud, sorry.